Amit is a hands-on engineering leader and Senior Director at Loblaw Companies Ltd, with nearly two decades of experience driving reliability, security, and scalability across cloud-native and enterprise systems. With a deep focus on SRE, DevOps, and automation, he has led digital transformations across industries retail, banking, healthcare, and more building resilient platforms that support AI, ML, and high-velocity delivery. Known for embedding observability, security, and performance into every layer, Amit champions a blameless culture and believes reliability starts with empathy for both engineers and end users