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Agatha
Isabel
AI Governance & Compliance Lead
TikTok
Agatha Isabel is an AI Governance and Compliance Lead at TikTok, where she focuses on regulatory engagement, responsible AI, and governance of the “For You Feed” recommendation system. Previously, she held senior privacy and digital risk roles at Amazon and PVH Corp., supporting privacy, data governance, and trust for genAI products to voice assistants and satellites in space. She is passionate about the intersection of customer trust and emerging technologies.
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26 August 2026 16:30 - 17:00
Panel | Why do agent systems break in production? The gap between design and reality
Agent systems rarely break in the way the architecture diagram suggested they would. On paper, the workflow is clean: context comes in, the agent reasons, tools are called, actions happen, and the system improves. In production, inputs are messier, tool calls fail, context drifts, users behave unpredictably, and small errors compound across multi-step workflows. This closing panel looks at what actually breaks once agent systems move into real environments. From evaluation gaps and observability blind spots to orchestration failures, latency, cost, and recovery, the discussion will unpack why production exposes problems that design rarely anticipates and what teams are learning about building agent systems that can hold up under real usage. Key takeaways: → Where agent systems most often break once they move beyond controlled testing → Why evaluation, observability, and debugging become harder in multi-step workflows → What teams are doing to build more reliable, recoverable, production-ready agent systems