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Aakanksha
Aakanksha
Staff Software Engineer
Airbnb
Aakanksha is a hands-on Staff Software Engineer at Airbnb with 14 years of extensive experience around turning research ideas into production systems. She currently leads the smart-devices platform that secures and automates millions of guest check-ins, engineering event-driven, ML-powered reliability for IoT systems at global scale. Previously, she was the founding engineer behind Microsoft PowerPoint Designer - the AI powered design assistant that has created over billions of slides and saved users billions of minutes. Aakanksha is passionate about demystifying scalable AI, crafting cost-smart architectures, and nurturing truly inclusive engineering cultures.
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27 August 2025 14:30 - 15:00
Personalization at scale: Designing AI systems that learn and adapt
In a world where users expect systems to "just know" what they want, personalization has moved from a feature to a baseline. But building intelligent, adaptive systems that respond to evolving user behavior - without overwhelming infrastructure or compromising trust - is no small feat. This session unpacks the end-to-end pipeline: capturing user signals, retrieving and ranking content in milliseconds, and orchestrating IoT devices - all while balancing real-time and batch inference, modeling the long tail, and preventing bias and fatigue. No matter what kind of system you are building, you’ll leave with a blueprint for context-aware, fault-tolerant systems that continuously adapt and deliver intuitive, respectful experiences.