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Aakanksha
Aakanksha
Staff Software Engineer
Airbnb
Aakanksha is a hands-on Staff Software Engineer at Airbnb with 14 years of extensive experience around turning research ideas into production systems. She currently leads the smart-devices platform that secures and automates millions of guest check-ins, engineering event-driven, ML-powered reliability for IoT systems at global scale. Previously, she was the founding engineer behind Microsoft PowerPoint Designer - the AI powered design assistant that has created over billions of slides and saved users billions of minutes. Aakanksha is passionate about demystifying scalable AI, crafting cost-smart architectures, and nurturing truly inclusive engineering cultures.
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27 August 2025 14:30 - 15:00
Personalization at scale: Designing AI systems that learn and adapt
In today’s world, personalization is no longer a premium - it’s the baseline. Users expect systems to anticipate their needs seamlessly, yet building pipelines that deliver relevance without breaking infrastructure or trust is still one of the hardest engineering challenges. This session explains how modern personalization works and why hybrid approaches matter. We’ll trace the path from user signals to smart retrieval and ranking, and show how large language models fit in - not as replacements, but as helpers that make recommendations more natural, contextual, and cost-efficient. Whether you’re working on feeds, search, or IoT-driven experiences, you’ll leave with a blueprint for adaptive systems that continuously learn, respect user intent, and balance real-time scale with long-term trust.