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Prathap
Raghavan
Director of Product Management
Santander
Prathap is an experienced IT leader with 21+ years in enterprise software development, intelligent automation, and product lifecycle management. He drives end-to-end product strategy, roadmap planning, stakeholder alignment, and delivery execution, translating business goals into clear technology outcomes with measurable value. Specializing in Generative AI–driven automation and enterprise quality engineering, Prathap has hands-on experience using GenAI with Playwright MCP to create adaptive, self-healing test scripts that boost efficiency and test resilience. He has also designed modular UiPath RPA frameworks for mission-critical processes, integrating exception-aware workflows, CI/CD, and orchestrated bot deployments to improve release velocity and reduce operational effort. His expertise extends to building NLP/ML-based chatbots and delivering seamless enterprise integrations using IBM Integration Bus (IIB), SOA, and modern application development with Java, J2EE, and Spring Boot.
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12 February 2025 12:00 - 12:30
Panel | Hardening genAI systems for production, reliability and scale
Shipping a generative AI feature is only the start. Keeping it reliable under production load is the real challenge. This session brings together ML and platform engineers to discuss how they build and maintain production-ready genAI systems. Topics include managing model drift, optimizing inference performance, strengthening orchestration, and reducing infrastructure costs. Key takeaways: → Engineering methods for stabilizing GenAI pipelines under real-world conditions. → How to monitor, evaluate, and version models to control drift and degradation. → Architecture patterns that improve reliability, scalability, and cost efficiency in production.