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Prathap
Raghavan
Director of Product Management
Santander
Prathap is Director of Product Management at Santander Consumer USA, with over two decades of experience leading enterprise software development, test automation, and product lifecycle management. A strategic technology leader, he specializes in intelligent automation, Generative AI integration, and enterprise-scale quality engineering. Prathap has pioneered the use of Generative AI with Playwright MCP to build adaptive, self-healing test frameworks, accelerating automation efficiency and improving test resilience. His work combines deep technical execution with strategic delivery to drive measurable impact across digital platforms.
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12 February 2025 12:00 - 12:30
Panel | From prototype to production: Building reliable, scalable genAI systems
Everyone can build a GenAI demo. Few can make it scale without breaking. In this candid panel, hear from engineering leaders who’ve taken GenAI systems from fragile proofs-of-concept to production environments serving millions. They’ll unpack what really happens when you leave the lab and how to handle unstable APIs, monitor emergent behavior, control costs, and ship with confidence. You’ll leave knowing exactly what not to do, and how to architect for scale, reliability, and real business impact. Key Takeaways: → Get the blueprint for scaling genAI systems safely and efficiently across complex infrastructure. → Learn the failure patterns that derail most genAI launches and how to avoid them. → See how top engineering teams operationalize feedback, observability, and cost control in live environments.