Micaela Kaplan is a Machine Learning Evangelist at HumanSignal, where she helps teams build trustworthy, human-centered AI systems. With a background in computational linguistics and applied NLP, she has led work in Responsible AI, model evaluation, and human-in-the-loop workflows across industries including voice AI and customer intelligence. Micaela is passionate about pairing rigorous measurement with real-world human insight to ensure generative models deliver reliable outcomes at scale.