Arpita Bhowmick is Head of Commercial and Patient Services IT, US at Alexion Pharmaceuticals, AstraZeneca's rare disease unit, where she leads AI-driven commercial technology strategy and builds governance led, AI ready delivery ecosystems. Arpita previously led a 50 million dollar plus AI driven customer experience portfolio at Cognizant, delivering conversational and generative AI solutions across pharma and healthcare, and drove Moderna's AWS powered commercial innovation featured in an AWS case study.