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Luis
Afonso Ribeiro
VP, Technology, ZEOS Tech & Services
Zalando
Luis Afonso Ribeiro is a technology executive with over 21 years of experience, currently serving as VP of Technology for ZEOS Tech and Services at Zalando, where he focuses on building B2B solutions for merchants and partners. Previously, he spent eight years at Farfetch, leading the transformation of the platform into a public SaaS e-commerce solution for luxury brands.
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15 September 2026 12:00 - 12:30
Panel | Beyond chat: Designing reliable, goal-directed, industry-ready agents
The hype around agentic AI is real, but building agents that are reliable, goal-directed, and production-ready in complex enterprise environments requires far more than prompt engineering. This panel brings together practitioners who have moved beyond the chatbot and into real-world agentic deployments, tackling the hard problems of reliability, orchestration, and business integration head-on.