Prabhpreet leads the global GTM team of Quantiphi's Conversational AI practice, which focuses on reimagining customer & agent experience and automating operations for large companies that engage in customer service. She has over 5 years of experience in the Conversational AI domain helping clients translate the big promise of AI into quantifiable business impact across industries including healthcare, financial services, retail and public sector. She is passionate about problem-solving and understanding customer’s business concerns to eventually help them meet their desired goals.